CLEAR DETAILS BEFORE YOU COMMIT
Your trip.
Your questions answered.
You can request any advertised experience now. Here’s what happens next, and what to confirm before paying.
1. Send a request — no payment
Choose an experience and enter your date, group details and a contact email. After your request saves successfully, you’ll see a reference and a summary on screen. You can also continue to WhatsApp. You don’t need an account.
This is a request receipt, not a reservation. It does not guarantee availability or hold a place. There is no automatic email receipt; keep your on-screen reference.
2. Check the complete quote
KiteHop helps arrange experiences with local providers; KiteHop is not the vessel or activity operator. We’ll check your selected date and requirements. Before agreeing, ask for the operating business name, meeting point, pickup arrangements, participant requirements and full customer price.
Catalogue prices are in euros and are indicative starting prices. The unit is shown beside each price: per person, per group or per selected option. Children’s ages, hotel transfer zones, equipment and optional extras can change the total. Transfers and other quote-only items have no confirmed online price.
3. Confirm the provider and terms
Before payment, request the provider’s relevant licence or registration, activity qualifications and insurance details where applicable. Credentials vary by trip and are not independently certified by KiteHop simply because an experience appears here.
- Named operating provider and payment recipient.
- Final total, currency, inclusions and any extras.
- Cancellation deadline, refund terms and weather policy.
- Pickup time, exact meeting point and contact for the day.
- Written booking confirmation after acceptance and any agreed payment.
There is no universal refund policy across all experiences. The terms for your chosen trip must be agreed before you pay. For a change or cancellation, contact KiteHop with your request or booking reference.
Why is the boat calendar separate?
The experience catalogue accepts date requests now. The operator calendar shows specific departures after they are submitted and approved. An empty date does not mean every boat is sold out. You can still request an experience or ask us about a safari.
Speak to KiteHop
+44 7494 837799 · For an existing request, include its reference. Don’t send passport or payment-card details in the enquiry form.